FAQs • Banning • CivicEngage

How can I report problems with my trash pickup or my trash bill?: Questions and comments about the trash collection service, such as new bin requests, missed pickups, special pickups, etc., can be directed to Waste Management at (800) 423-9986.
If you have questions about your bill, please call the City of Banning's Utility Billing Department at (951) 922-3185.

▼
Public Works-Engineering

1. What are the requirements to pull a Public Works permit for work within the City's right-of-way?: Any applicable plans must be approved by the Engineering Division and all required fees must be paid. Additionally, the contractor must show proof of $1 million general liability insurance, show proof of the required license for the various work to be performed, and pull a City-issued Business License. A Public Works Inspection must then be requested by the contractor by calling the Engineering Division at (951) 922-3130.

2. How can I request a Public Works Inspection?: Notification for an inspection can be made up to 24 hours prior to commencing any work shown on the Public Works Permit, and by calling (951) 922-3130. The contractor must show proof that he/she has pulled a Public Works permit.

3. Where can I see a list of Public Works projects currently bidding?: You may view a list of projects currently bidding by visiting the "Bids" section on the City of Banning home page. Bids

4. How can I receive notification of any future Public Works projects out for bid?: You can receive information via e-mail by signing up for the City of Banning's free "New Bid Notification" service. New Bid Notification

5. What are the steps involved in the Plan Check process?: Once plans have been reviewed for on-site improvements by the Community Development Department, the Engineering Division reviews the off-site improvements. An applicable Plan Check fee will be assessed and must be paid prior to the plan check, with the amount varying depending on the size and type of project being performed. An engineer will review the plans and provide his/her comments. The plans must then be revised for future plan checks by the person who originally prepared them.

6. What are the steps involved in the Site Plan review process?: Site plans submitted to the Public Works Department are plan checked by the planning engineer, who types up Conditions of Approval that must be met and signed prior to issuance of a Public Works or Building Permit. A site plan review fee and any other applicable fees must also be paid before a permit can be issued. A plan check may be required from other engineers based on the type of work being performed.

7. Why is it taking so long for my plans to be reviewed?: The typical turn-around time between the submittal date and when the required fees are calculated is four to six weeks, and that period could be shortened or lengthened depending on the nature of work shown on the plans and by the number of plan checks the engineers are reviewing. Plans are reviewed on a first-come, first-served basis. If you would like to know more about the status of your plans, please call the Engineering Division at (951) 922-3130.

8. How can I report problems with my trash pickup or my trash bill?: Questions and comments about the trash collection service, such as new bin requests, missed pickups, special pickups, etc., can be directed to Waste Management at (800) 423-9986.
If you have questions about your bill, please call the City of Banning's Utility Billing Department at (951) 922-3185.

9. How can I find out if my property is connected to water and/or sewer?: The Engineering Division can provide water and sewer maps that detail whether water and/or sewer lines exist near a particular address.
Research must then be conducted by an Engineering representative to determine whether those utilities have ever been implemented at the property. To speak with an Engineering representative, please call (951) 922-3130.

10. Can anyone tell me if my property is connected to sewer or septic?: The Engineering Division can research a property's history through the Community Development and Utility Billing departments to determine whether a permit was ever issued to install a sewer line or if any pre-existing property was ever connected to the City sewer system.
If none of these conditions are true, a property is likely connected to a septic system, which may be confirmed by a private, licensed contractor.
You may contact the Engineering Division by calling (951) 922-3130.

11. How does the City choose who gets sidewalk in front of their home?: The addition of sidewalk is now a requirement for new homes and for room additions/remodels of 500 square feet or more, but it was not a requirement for many years.
Each year, the City of Banning receives a limited supply of county SB-821 funds that are used for pavement and sidewalk construction/renovation projects. A committee votes on the locations within the City that are most in need of these improvements, and the project is budgeted and bid out the following year. Anyone requesting sidewalk or pavement improvements is welcome to submit their requests in writing to the Public Works Department, 99 E. Ramsey St., Banning, CA 92220.

12. How can I obtain a set of the City of Banning's standard specifications?: City standards are available for purchase at the Engineering counter, at a cost of $31, either by cash or check made payable to the City of Banning.